Privacy Policy
Effective Date: August 10, 2026
Distinctive Home Improvements, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Email address
Phone number
Address or project location
Information about your remodeling or home improvement project
Any additional information you submit through our website forms, email, phone, or other communications
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
Respond to quote requests and inquiries
Communicate with you about your project
Schedule consultations or services
Provide estimates and remodeling services
Improve our website and customer experience
Maintain business and customer records
Prevent fraud or misuse of our website
Comply with applicable legal requirements
Sharing of Information
Distinctive Home Improvements, LLC does not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, communicate with customers, provide services, process business operations, or comply with legal obligations.
We may also disclose information if required by law, court order, governmental request, or when reasonably necessary to protect our rights, property, customers, or others.
Cookies and Website Analytics
Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve website performance.
Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.
You can adjust your browser settings to limit or disable cookies, although some website features may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
Data Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.
Your Choices
You may contact us to request that we update or delete personal information you have provided to us, subject to any information we may need to retain for legal or legitimate business purposes.
You may also ask us to stop sending marketing communications at any time.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Distinctive Home Improvements, LLC
Owner: Lucas Multerer
Phone: (336) 781-9068
Email: distinctivehome86@gmail.com
Archdale, North Carolina