Terms and Conditions
Effective Date: September 18, 2026
SMS Messaging Terms & Compliance
1. Program Description
Distinctive Home Improvement LLC sends text messages to customers who have requested information, scheduled an appointment, requested a quote, or otherwise opted in to receive SMS communications from us.
Messages may include appointment confirmations, appointment reminders, scheduling or rescheduling updates, quote follow-ups, service-related updates, and customer support communications.
SMS consent is collected through forms or other methods that clearly request permission to receive text messages.
2. Cancellation Instructions
You can cancel the SMS service at any time. Simply reply STOP to the same number that sent you messages.
After you send STOP, we may send you one final SMS message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.
If you wish to rejoin the SMS program, you may sign up again using the same opt-in process you used initially.
3. Support Information
If you experience issues with the messaging program, reply HELP for assistance.
You may also contact us directly:
Phone: (336) 781-9068
Email: info@distinctivehomeimprovementsllc.com
4. Carrier Liability
Carriers are not liable for delayed or undelivered messages.
5. Message Frequency and Data Rates
Message frequency varies depending on your interactions with Distinctive Home Improvement LLC, your service needs, and your appointment or project activity.
Message and data rates may apply for messages sent to you from us and for messages sent from you to us.
For questions about your text messaging or data plan, contact your wireless provider.
6. Supported Carriers
Our SMS program is intended to work with major U.S. wireless carriers and many regional carriers. Availability may vary depending on your carrier and service plan.
7. Age Restriction
You must be at least 18 years old to participate in our SMS messaging program.
8. Privacy Policy
Your privacy is important to us. For information about how we collect, use, protect, and disclose personal information, please review our Privacy Policy:
https://distinctivehomeimprovementsllc.com/privacy-policy/
We comply with applicable laws and regulations governing SMS communications.
General Terms
This website is owned and operated by Distinctive Home Improvement LLC (“Company,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms and Conditions, our Privacy Policy, and any additional terms that may apply to specific services or portions of the website.
Your use of the website constitutes your acceptance of these Terms and Conditions.
Website Use
This website is provided for general informational purposes and to allow prospective customers to learn about our services, request quotes, contact us, and communicate with our business.
You agree not to use this website for any unlawful purpose or in any way that could damage, interfere with, or impair the website or its operation.
Estimates, Quotes, and Project Information
Any pricing, estimates, timelines, project descriptions, or other information provided through this website are for general informational purposes unless otherwise stated in a written agreement.
Submitting a form, requesting a quote, scheduling an appointment, or contacting us does not by itself create a contractor-client relationship or obligate Distinctive Home Improvement LLC to perform work.
Final project scope, pricing, payment terms, timelines, materials, warranties, and other project-specific terms may be governed by a separate written estimate, proposal, or contract.
Accuracy of Information
We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all content is complete, error-free, or up to date.
Services, availability, pricing, and other information may change without notice.
Intellectual Property Rights
Unless otherwise stated, this website and the materials available through it, including text, graphics, logos, images, designs, and other content, are owned by or licensed to Distinctive Home Improvement LLC and may be protected by copyright, trademark, or other intellectual property laws.
The website is provided for personal, non-commercial use.
You may not copy, reproduce, republish, modify, distribute, transmit, sell, exploit, or create derivative works from website content without prior written authorization, except where permitted by law.
User-Submitted Content
If you submit photographs, reviews, comments, testimonials, project information, or other materials to us, you represent that you have the right to provide that material.
Any separate rights regarding our use of customer photos, testimonials, or project materials may also be governed by written agreements between you and Distinctive Home Improvement LLC.
Third-Party Links
Our website may contain links to third-party websites or services.
A link to a third-party website does not necessarily indicate that we endorse or sponsor that website, its content, or its services.
We are not responsible for the availability, content, security, accuracy, or privacy practices of third-party websites.
Disclaimers
The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law.
We do not warrant that the website will always be available, uninterrupted, secure, or free from errors or harmful components.
Information on this website should not be considered legal, financial, architectural, engineering, or other specialized professional advice.
Limitation of Liability
To the fullest extent permitted by applicable law, Distinctive Home Improvement LLC will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
Indemnification
You agree to indemnify and hold harmless Distinctive Home Improvement LLC and its owners, employees, contractors, representatives, and agents from claims, liabilities, damages, costs, or expenses arising from your misuse of the website or violation of these Terms.
Termination
We reserve the right to restrict, suspend, or terminate access to this website where we reasonably believe a user has violated these Terms, engaged in unlawful conduct, or misused the website.
Upon termination, you must discontinue any unauthorized use of the website or its content.
Governing Law
These Terms and Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
Any dispute relating to these Terms or use of the website will be subject to applicable North Carolina law.
Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will be posted on this website with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Privacy
For questions regarding privacy, please review our Privacy Policy:
https://distinctivehomeimprovementsllc.com/privacy-policy/
Contact Us
If you have questions regarding these Terms and Conditions, please contact:
Distinctive Home Improvement LLC
516 Ashland St
Archdale, NC 27263
Phone: (336) 781-9068
Email: info@distinctivehomeimprovementsllc.com
Website: distinctivehomeimprovementsllc.com
By using our website and services, you acknowledge these Terms and Conditions.